we'd love to hear your questions and comments
you for supporting our website.
password? try our password
(p.s. passwords are emailed to the email address listed
with your ad)
read our faq for quick answers to the most common questions, or fill out
the contact form at the bottom of this page.
(attempts to bring up a map of the area
(this ad includes a photo of the lister,
property or section)
= house for sale
(this is a person who has listed his house
for sale and is looking for a buyer)
looking for a house (or section)
(this person is looking to buy a house
empty section for sale
(this is an empty section of land for
) i'm having trouble placing an ad on houseseller, I get a strange error
message, or nothing comes up but a blank page?
a ) please check that
you have cookies enabled on your browser. also, norton internet security,
or similar, can mess with your cookie settings. you need to turn security
to accept temporary cookies (sessions).
) i'm trying to edit my ad but i get an error page. what is going wrong?
a ) maybe you found a bug in our site. please contact
us to let us know exactly what you were doing on the site and what
went wrong and the error message you received.
) i put in my email address but didn't received a confirmation email after
placing my listing, can you help me?
if you entered an email address with your listing and didn't receive an
automatic confirmation message after submitting your ad, then please check
your spam filters/folder. if it is not there, please find your ad on our
website and make sure you entered your email address correctly (most common
) i have just placed an ad and when i do a search it doesn't come up?
ads are indexed (for the search) every night, initially you will only
be able to find your ad on houseseller's front page, or by clicking through
to your area.
please try the search again tomorrow.
) i haven't received any calls/emails after placing my listing?
houseseller is built on top of new zealand's original flatfinding website.
our flatfinder.co.nz website receives over 10,000 unique visitors and
80,000 page views per week. if you do not receive any enquiries, please
try to find your listing on our site and check that your contact details
are correct. please also check your spam filters (especially hotmail/yahoo).
q ) i would like to remove my ad, but don't know
a ) the easiest way to remove your ad is to find your ad on the site,
click the 'admin' button on that page, then just enter your password and
click remove. If you can't find your ad or forgot your password, you can
try our password retrieval tool
(you can only use this if you entered an email address with your ad).
note: unless renewed, your ad will expire in 8 weeks.
q ) i misplaced my ad number (id), can you help me?
a ) if you have lost your ad number (id), please try to find your ad listing
on our website and then click the 'admin' link on that page to remove/edit/rerun
your ad. you will need to know your password. if you entered an email
address, you can use the password recovery tool here
to recover all your ad details.
q ) i have lost my password, can you send it to me?
a ) if you entered a valid email address when you placed your listing,
your password and ad number (id) will be in your inbox. if you want us
to reset your password and
you entered an email address, you can use the password recovery tool here
to recover all your ad details. if you didn't enter an email address,
send us the ad id
number or a link to the ad listing. if you can't find your ad on our site,
chances are it has expired already. if you are still getting calls see
q ) my ad has
been removed/expired but i am still getting calls and/or it shows up on
a google search. how do i stop this from happening?
a ) google spiders our website and indexes content. once your ad has expired
your contact information is removed from the listing and the page is set
to no-indexing. this causes google to remove it from their search engine
cache on next spidering. if you are still getting calls it is because
people have printed your ad, or are viewing their internet providers cache
(usually international) or google cache instead of the website.
) my ad has been removed/expired
but my contact details still show up on the site.
how do i stop this from happening?
a ) first try a 'power refresh' by holding Ctrl and pressing F5 key when
on your listing. this will re-download the page so you can see the page
that is live.
note: if you have added your contact details to the description
box on the ad listing then they will still remain there after the ad has
been expired unless you log-in and edit the description. houseseller only
removes contact information that was placed into the contact phone, email
boxes on the listing.
) i want to talk to someone about my listing or about houseseller?
a ) please use the email address or contact form below to
get in touch with us. if you don't receive an automatic confirmation message
then check your spam filters and make sure you entered your email address
correctly (most common mistake).
use the following email or the form below to contact us
to protect our mail box from incoming spam, you will need
our email address (above) into your email software
us your questions, feedback or story. we would love to hear
- the houseseller team
or suggestions - contact us online (best)
or phone +64 3 9743228 fax +64 3 3888146 'houseseller' is a trademark
ltd. copyright 1999-2005 opencity ltd. all rights reserved.
and conditions - information on this website is for personal use
only. email scraping, harvesting or alike practices are definitely
not allowed. any information held and displayed on this website can
only be used for the express purpose of replying to the advertisement
and not any other purposes such as third party advertisements, offers
--- it is not ok to contact any users with services or other commercial
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